Policies/Terms and Conditions

Payment Security

We use Braintree for secure online card payment authorisation and settlement. All payments taken via Braintree are entered on a secure page using SSL encryption.

Saving cards: We also offer you the ability to save your card details securely to enable a quicker checkout process. Card details are all stored securely on Braintree servers.

We also accept payments through PayPal. All payments taken via PayPal are entered on a secure page using SSL encryption. 

Terms & Conditions

Payment Options

All prices shown on this website are in Pounds Sterling (GBP).

7th Storey Projects accepts only payments by credit or debit cards (Visa, MasterCard, Maestro and JCB). Your card will be charged in UK Pounds and converted to your currency at current rate by your card issuer. You are responsible for having sufficient funds on your account.

Prices

All prices on the web site are in GB Pound Sterling.  Orders are accepted subject to availability. The automatic email confirmation you may receive does not constitute order confirmation.

Delivery

All orders are sent next day, approximate delivery times are:

UK - 1-3 days

Europe - 5 days

ROW - Zone 1 -  6-7 days

ROW - Zone 2 (Australia etc) - 7-10 days

Refunds and order cancellation

Orders that are returned to us in resalable condition within 14 days of receiving the order will be refunded. 

We cannot take responsibility for damages or incurred in transit such as broken records. If you requested your package to be sent by recorded service and it has been lost in mail, please contact us and we will investigate the matter.

Privacy policy

We take the privacy of our customers seriously, and only collect information in order to fulfil customer orders, provide information via e-mail or, on occasion, seek your feedback regarding our services. 

We do not sell or share mailing lists or customer information with any other companies or individuals.

Cookies

We use cookies to ensure you get the best experience on our website.

If you're having problems placing an order, try clearing your cookies by clicking on the link below:

https://www.seventhstoreyprojects.com/clear-cookies

Contact

If you have any questions or comments regarding your order simply email us at: sales@seventhstoreyprojects.com

If you are enquiring about an order you have already placed, please supply either your Order Number or the Email Address you placed the order with.

Address: 7th Storey Projects, 38 Waterloo Road, Leighton Buzzard, LU7 2NS, UK

Telephone: (+44) 7557302471